Check out what our clients are saying about us. We’re happy to provide WOW Service!
We’ll do everything we can to make sure you’re a satisfied client too!
We got our home insurance through MutualAid. First they were significantly cheaper than anyone else with much better coverage. Second anytime I actually had to contact them the customer service was US-based, friendly and exceptionally helpful. This latest time we dealt with Lexi Myers, we sold our house and the mortgage company took $900 from us to renew our home insurance on the house we didn't own. Not only that but we were just about to go on vacation and were counting on that money. So we needed it right away. Lexi went out of her way up multiple times to contact the accounting department and expedite our refund and cancel the policy. She had everything resolved and the money back to us within two days. It's just so nice to see a company doing business the right way with honesty, integrity and a customer based mindset. If I could give more stars I would and would absolutely recommend them to anyone anytime anywhere!!
Provides a great service, always extremely helpful and willing to go the extra mile. Every time I deal with them they’re very kind and accommodating.
“Lexi was a great help with my insurance, making the entire process virtually effortless. I love the principles MAX stands for and Mutual Aid Ministries. To sum it up, MAX is AWESOME! I wish all companies I have to work with held such high standards.” – James
“Anna was very cordial and pleasant in the whole process of comparing the different insurances and showed due diligence without pressuring me to make decisions hastily. True joy to work with Anna!” – Ute
“Amy has been wonderful! I love MAX and would refer it to my friends!” – Linda
“Tyler went beyond what I expected for patience in dealing with our situation. It was much appreciated!” – Eileen
“The first person I talked to was Amy and I was impressed with her professionalism and industry knowledge.” – Rasheda
“Kim is the best! She is professional, knowledgeable, efficient, attentive, a good listener and timely—she gets the job done! She has helpful and thoughtful answers to the many questions we all have when we call in or have MAX issues. In addition, her warm and pleasant presence exudes a caring manner which is most helpful while doing important work for me and for MAX! Kim is a delight!” – Bentley
“I’m so happy with the service I received from my agent. She is quick to respond, provides thorough responses, and is always friendly and kind. I really enjoyed working with her and look forward to doing so in the future.” – Melissa
“Much appreciate your prompt and courteous [service]” – Donald
“Several times in the past, just when things seemed to be getting confusing, when it came to insurance issues and even dealing directly with my mortgage company, your agent Anna stepped up to assist and figure everything out. If all your agents are as friendly, professional, and knowledgeable as she is, you’d have a winning team!” – Anonymous
“Working with Lexi on my insurance needs is a pleasure.” – Milam
“I appreciated Lexi’s work on our behalf. She quickly provided a quote for insurance on our new home and transition form the old house to the new. She made the process painless and seamless.” – Anonymous
“My husband recently passed away, and of all the places I had to call to notify of his death, and work through the necessary changes, MAX was by far the most caring, understanding and helpful. Because of this, I also decided to buy my car insurance, in addition to homeowner’s insurance with you. I highly value the personal care and community support that comes with MAX. It’s putting faith and values in the same place as my business, and I appreciate that.” – Kendra